Privacy Policy
Builder Vantage Pty Ltd (referred to as "Builder Vantage," "we," "our," or "us") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information, as well as your rights regarding your data.
1. Information We Collect
We may collect personal information in the following ways:
When you visit our website, interact with its content, or submit forms.
When you engage with us on social media platforms, including Facebook and Instagram, such as through likes, comments, messages, or other interactions.
When you subscribe to newsletters, request services, or inquire about our offerings.
The types of information we collect may include, but are not limited to:
Name, email address, phone number, and other contact details.
Messages or comments submitted via our website or social media pages.
Technical data, such as IP address, browser type, and device information, collected through cookies or other tracking technologies.
2. How We Use Your Information
We use your personal information to:
Respond to inquiries and provide customer support.
Deliver services and manage transactions.
Improve our website, social media pages, and overall user experience.
Conduct marketing activities, including running advertisements on platforms like Facebook and Instagram.
Comply with legal obligations or resolve disputes.
3. Social Media Platforms (Facebook and Instagram)
When you engage with Builder Vantage on Facebook or Instagram, we may collect certain information based on your interactions, such as:
Likes, comments, shares, and direct messages.
Information provided in response to surveys or promotions.
Any data you choose to share publicly on these platforms.
Please note that Facebook and Instagram may also collect information about your interactions with our pages through their own tracking technologies, such as cookies or pixels. We recommend reviewing the privacy policies of these platforms for further details on how they handle your data.
4. Cookies and Tracking Technologies
We use cookies and similar technologies on our website and social media platforms to:
Enhance your browsing experience.
Analyse engagement with our content.
Deliver relevant advertisements, including through tools such as the Facebook Pixel.
You can manage your cookie preferences through your browser settings. Some features of our website may be limited if cookies are disabled.
5. Disclosure of Information
We do not sell personal information to third parties. However, we may share information with:
Service providers who assist us in delivering our services.
Advertising platforms, such as Facebook and Instagram, for marketing purposes.
Legal or regulatory authorities, if required by law or to resolve disputes.
6. Protecting Your Information
We implement reasonable measures to secure your personal information and prevent unauthorized access, disclosure, or misuse. Despite our efforts, no system is entirely immune to risks, and we cannot guarantee complete security of data.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at the details provided below. We will take reasonable steps to address your request in accordance with applicable laws.
8. Links to Third-Party Websites
Our website and social media pages may include links to external websites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies.
9. Updates to This Privacy Policy
Builder Vantage may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we recommend reviewing it periodically for updates.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: inquiry@buildervantage.com.au
Phone: +61.405.280.921