1. What services does Builder Vantage provide?

We specialise in offering neutral, independent, and unbiased, data-driven insights to assist homeowners in making informed decisions when selecting a home builder. Our services include evaluating, assessing, and comparing home builders to help identify potential risks and overall reliability.

We can assist:

• Homeowners building a new home

• Homeowners planning to renovate an existing house

• Homeowners considering a knockdown and rebuild project

We operate with complete independence and do not partner with or receive compensation from any builders, ensuring our evaluations are fully objective and focused on your best interests.

2. Do you provide legal or financial advice?

No, we do not offer legal or financial advice. Our insights are based solely on data, industry expertise, and a structured evaluation process to guide you in making better decisions.

3. What areas do you serve?

We currently serve homeowners in Sydney, Australia, and other areas within New South Wales.

4. How does the process work?

You can work with us through these options:

• Option 1: Provide us with 2-3 home builder options you’re considering, and we will evaluate, assess, and compare them.

• Option 2: If you have one preferred builder, we can still assess them and highlight any potential risks or red flags.

• Option 3: If you are already in contact with a builder, you can introduce Builder Vantage into the process. The homeowner informs the builder that they are being evaluated and assessed by Builder Vantage as part of the selection process. This ensures transparency while allowing us to provide an independent and unbiased evaluation of the builder’s suitability and potential risks.

5. Can you help with renovations or knockdown and rebuild projects?

Yes, we can assist homeowners who:

• Are planning to renovate an existing home and need to evaluate potential builders for the project

• Want to knock down and rebuild on their current lot and need to assess home builders for suitability, reliability, and potential risks

6. Why should I choose Builder Vantage?

We are unbiased and independent. We do not partner with or receive compensation from builders, ensuring our evaluations remain neutral. Our assessments are designed to provide you with a clearer picture to help you make informed decisions. Our team includes due diligence experts, data forensic experts, and financial analysts who approach each project with a high level of expertise.

7. What does the evaluation include?

Our evaluation process typically includes:

• Financial Health: Analysis of available data to provide insights into the builder’s financial stability.

• Reputation: A review of publicly accessible information, such as customer feedback and general industry standing.

• Qualifications, Licenses, and Insurance: Review of the builder’s professional qualifications, relevant licenses required by local regulations, and available insurance policies to help assess compliance and mitigate potential risks.

• Quality of Work: Consideration of completed projects and adherence to standards based on information provided and research conducted.

• Hidden Costs: Identification of potential risks using structured interviews and checklist reviews. Please note that this does not include a review of legal contracts.

• Legal Standing and Complaints: Review of publicly accessible information regarding the builder’s legal standing, including any pending cases, complaints, or regulatory actions that may indicate potential risks, to the extent such information is available and accessible at the time of review.

• Comparison Report: A detailed report with scores assigned to each of the evaluation criteria established, allowing for an informed comparison of builders.

8. How long does the process take?

The timeline depends on the number of builders being evaluated. Generally, the process can take around 3-4 days per builder, but this varies. We will provide an estimated timeline during your initial consultation.

9. Can I use Builder Vantage after signing a contract with a builder?

Yes, we can still provide an assessment based on the builder’s history and reputation to help you understand potential risks. However, we do not offer legal contract reviews or guarantees of performance.

10. Can you assist if I’ve already started building or renovating?

Our primary focus is on pre-construction due diligence. If you encounter issues during the building or renovation process, we can refer you to specialists in areas like dispute resolution or quality assurance for further assistance.

11. Do you guarantee the builder’s performance?

We do not offer guarantees or endorsements for any builder. Our role is to provide you with clear insights and evaluations to support your decision-making process.

12. How much does the service cost?

The cost of our service depends on the number of builders being assessed and the level of detail required. Please contact us to discuss your specific needs and receive a personalized quote.

13. Can I share the report with others?

The reports provided by Builder Vantage are confidential and intended solely for the client who engaged our services. Sharing the report with others is strongly discouraged as it may lead to:

• Outdated Information: The data in the report is based on conditions at the time of the assessment and may no longer be accurate later.

• Misinterpretation: The findings are tailored to your specific needs and may not apply to other situations or projects.

• Risk of Data Exposure: Sharing the report could result in sensitive information being exposed to unintended parties.

As part of our service, homeowners are required to agree to a Confidentiality Clause in our Agreements, which specifies that reports are confidential and not to be shared, reproduced, or distributed without prior written consent from Builder Vantage. This helps protect the integrity of the report and ensures that sensitive information remains secure.

If others are interested in similar evaluations, they are welcome to engage Builder Vantage directly to receive insights tailored to their specific circumstances.

14. How do I get started?

To get started, you can book a consultation through our website or contact us directly. During the consultation, we’ll discuss your goals, the builders you’re considering (if any), and the scope of the evaluation.

Email: inquiry@buildervantage.com.au

Phone: +61.405.280.921